Privacy Policy

At AeroShine, we prioritize the security and privacy of our clients, partners, and website visitors. This Privacy Policy outlines how we collect, use, and safeguard your personal data in compliance with applicable laws, including UAE privacy regulations and international standards such as GDPR and CCPA.

How We Use Your Information

We use collected data for the following purposes:

  • Service Delivery: Providing drone-based cleaning services as per client requirements.

  • Regulatory Compliance: Ensuring adherence to aviation laws and government regulations.

  • Security & Safety: Monitoring drone operations and ensuring operational safety.

  • Customer Support & Communication: Responding to inquiries, service updates, and troubleshooting.

  • Marketing & Business Development: Informing clients about our services, promotions, or industry updates (with opt-out options available).

  • Website Improvement: Enhancing user experience through analytics and feedback.

We do not sell or rent personal data to third parties.

Data Security & Protection

We implement strict security measures to safeguard your data, including:

  • Encryption & Secure Storage: Protecting sensitive data with advanced encryption.

  • Access Control: Limiting access to authorized personnel only.

  • Compliance with UAE Aviation & Privacy Laws: Ensuring that all drone operations comply with Dubai Civil Aviation Authority (DCAA) and General Civil Aviation Authority (GCAA) regulations.

  • Periodic Audits & Compliance Checks: Regularly reviewing security protocols to mitigate risks.

Third-Party Services & Data Sharing

We may share data with:

  • Government & Regulatory Authorities: When required for aviation permits or compliance with local laws.

  • Technology & Service Providers: Third-party partners who assist in data processing, cloud storage, or analytics (bound by confidentiality agreements).

  • Clients & Business Partners: When necessary for contract fulfillment and operational transparency.

We never share data with unauthorized entities.

Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

  • Improve user experience and navigation.

  • Analyze traffic patterns and optimize website performance.

  • Provide relevant marketing content (only with user consent).

Users can manage cookie preferences via browser settings.

Compliance with Aviation & Privacy Laws

We strictly adhere to UAE aviation and privacy laws, including:

  • DCAA & GCAA Regulations: Ensuring all drone operations meet national airspace and safety requirements.

  • No-Fly Zone Compliance: Avoiding restricted zones like Downtown Dubai without proper authorization.

  • RFID Tagging & Tracking: Ensuring all drones used are registered and tracked per UAE laws.

  • Surveillance & Data Protection: Not using drones for unauthorized surveillance or data collection.

Data Retention & Deletion

We retain data only for as long as necessary for business and legal compliance. Upon request, users may:

  • Request data deletion (except when legally required to retain records).

  • Modify or update their personal information.

  • Opt out of marketing communications.

User Rights & Contact Information

You have the right to:

  • Access, correct, or delete your personal data.

  • Withdraw consent for data processing.

  • File a complaint if you believe your privacy rights have been violated.

For inquiries or requests, contact us at: [Email Address] or [Phone Number].

Updates to This Policy

We may update this Privacy Policy to reflect legal changes or operational adjustments. The latest version will always be available on our website.